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A six-year-old is being praised for her quick thinking when home security cam captured her calling 911 after finding her mother lying unconscious on the floor of their home. Deja Etheridge, an Army veteran with a disability, was getting ready to take her daughter Jordynn to school on March 14. That morning, she was feeling …

Read More about 6-year-old girl calls 911 and runs outside to confirm their address after her mom passed out

911 is the hotline to call for emergency and life-threatening situations. Dispatchers are trained not just to receive incoming emergency calls, but also to prioritize calls based on the nature of the crisis, to provide instructions on life-saving emergency medical interventions, and to dispatch the proper emergency personnel. On top of that, they are also …

Read More about 911 operator turns into math tutor when boy who had a ‘bad day’ calls for help